000 00424nam a2200133Ia 4500
005 20260716044045.0
080 _aSerial
100 _aPorath, Christine
245 _aThe Price of incivility : lack of respect hurts morale - the bottom line
260 _c2013
520 _aDiscusses findings about uncivil behaviour on the job. Details the costs and proposes some interventions.
583 _c3/5/13
_kSANDRAW
942 _cA
999 _c59595
_d59595