000 00548nam a2200133Ia 4500
005 20260716044107.0
080 _aSerial
100 _aLai, Yuangen
245 _aAnalysis of customer churn behavior in digital libraries
260 _c2014
520 _aDiscusses issues related to customer churn behaviour in digital libraries and demonstrates the successful application of Survival Analysis for understanding customer churn status and relationship duration distribution between customers and libraries
583 _c11/19/14
_kSANDRAW
942 _cA
999 _c60339
_d60339