Process improvement : enhancing your organization's effectiveness
Flanigan, Eileen
Process improvement : enhancing your organization's effectiveness - Menlo ParkUS Crisp Pub. 1995 - vii, 106 p.
Explains the concept of process improvement and the importance of the customer. Shows how to evaluate current organizational processes. Suggests strategies for identifying problem areas; planning and implementing of changes; and making the changes permanent.
LRC 12.04.01 F585
Process improvement : enhancing your organization's effectiveness - Menlo ParkUS Crisp Pub. 1995 - vii, 106 p.
Explains the concept of process improvement and the importance of the customer. Shows how to evaluate current organizational processes. Suggests strategies for identifying problem areas; planning and implementing of changes; and making the changes permanent.
LRC 12.04.01 F585