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Harvard business review on negotiation and conflict resolution

Harvard business review on negotiation and conflict resolution - BostonUS Harvard Business School P. 2000 - v, [1], 228 p.

Located in the Learning Resource Centre

Includes discussions on the management of differences; negotiating with customers; and resolving conflicts in the consultant-client relationship. Examines the causes of conflict in groups and teams and suggests ways to resolve them. Proposes five ways to keep disputes out of the courts.

LRC 01.02.07 H339










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