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Harvard business review on negotiation and conflict resolution

Material type: Text

TextPublication details: Harvard Business School P. BostonUS 2000Description: v, [1], 228 pAction note:

1/16/02 TESSA_H

Summary: Includes discussions on the management of differences; negotiating with customers; and resolving conflicts in the consultant-client relationship. Examines the causes of conflict in groups and teams and suggests ways to resolve them. Proposes five ways to keep disputes out of the courts.

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Item type	Current library	Call number	Status	Barcode
Monograph	CARICOM Documentation Centre	LRC 01.02.07 H339 (Browse shelf(Opens below))	Available	0000000018024

Located in the Learning Resource Centre

Includes discussions on the management of differences; negotiating with customers; and resolving conflicts in the consultant-client relationship. Examines the causes of conflict in groups and teams and suggests ways to resolve them. Proposes five ways to keep disputes out of the courts.

1/16/02 TESSA_H

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