Analysis of customer churn behavior in digital libraries
Lai, Yuangen
Analysis of customer churn behavior in digital libraries - 2014
Discusses issues related to customer churn behaviour in digital libraries and demonstrates the successful application of Survival Analysis for understanding customer churn status and relationship duration distribution between customers and libraries
Serial
Analysis of customer churn behavior in digital libraries - 2014
Discusses issues related to customer churn behaviour in digital libraries and demonstrates the successful application of Survival Analysis for understanding customer churn status and relationship duration distribution between customers and libraries
Serial