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Analysis of customer churn behavior in digital libraries

By:

Lai, Yuangen

Material type: Text

TextPublication details: 2014Action note:

11/19/14 SANDRAW

Summary: Discusses issues related to customer churn behaviour in digital libraries and demonstrates the successful application of Survival Analysis for understanding customer churn status and relationship duration distribution between customers and libraries

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Holdings
Item type	Current library	Call number	Status	Barcode
Analytic	CARICOM Documentation Centre	Serial (Browse shelf(Opens below))	Available	0000000031036

Discusses issues related to customer churn behaviour in digital libraries and demonstrates the successful application of Survival Analysis for understanding customer churn status and relationship duration distribution between customers and libraries

11/19/14 SANDRAW

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