Caribbean Community Secretariat

Documentation Centre

Providing access to the publications, records and institutional knowledge of the Caribbean Community.

Search the Catalogue

Knowledge management toolkit : practical techniques for building a knowledge management system

Tiwana, Amrit

Knowledge management toolkit : practical techniques for building a knowledge management system - Upper saddle RiverUS Prentice Hall PTR 2000 - xxvi, [2], 608 p. : ill. + CD-ROM

Provides a 10-step guide for implementing a knowledge management (KM) strategy and a KM system in 4 phases, namely: infrastructural evaluation; KM system analysis, design and development; system deployment; and, evaluation. Seeks to provide practical guidance for linking knowledge management to business strategy in areas including building on the company's existing intratranet, data warehouse, and project management investments. Includes checklists, KM case studies and a CD-ROM.

LRC 18.01.01 T623










Contact Us

CARICOM Secretariat
Turkeyen Georgetown
Guyana
Email: documentation.centre@caricom.org
Telephone: +1 (592) 222-0001