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Knowledge management toolkit : practical techniques for building a knowledge management system

By:

Tiwana, Amrit

Material type: Text

TextPublication details: Prentice Hall PTR Upper saddle RiverUS 2000Description: xxvi, [2], 608 p. : ill. + CD-ROMAction note:

9/25/01 TESSA_H

Summary: Provides a 10-step guide for implementing a knowledge management (KM) strategy and a KM system in 4 phases, namely: infrastructural evaluation; KM system analysis, design and development; system deployment; and, evaluation. Seeks to provide practical guidance for linking knowledge management to business strategy in areas including building on the company's existing intratranet, data warehouse, and project management investments. Includes checklists, KM case studies and a CD-ROM.

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Provides a 10-step guide for implementing a knowledge management (KM) strategy and a KM system in 4 phases, namely: infrastructural evaluation; KM system analysis, design and development; system deployment; and, evaluation. Seeks to provide practical guidance for linking knowledge management to business strategy in areas including building on the company's existing intratranet, data warehouse, and project management investments. Includes checklists, KM case studies and a CD-ROM.

9/25/01 TESSA_H

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