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New vision for human resources : defining the human resources function by its results

Fitz-enz, Jac

New vision for human resources : defining the human resources function by its results - Menlo ParkUS Crisp Pub. 1998 - x, 119 p.

Lists service, quality and productivity as 3 fundamental business essentials. Identifies 3 value-adding skills which HR professionals need to acquire viz., human resources management, business management, and change management. Provides instruments for measuring and evaluating the the HR contribution to its organization; strategies for isolating the the HR impact; and for measuring the monetary benefits of HR programmes. Discusses issues involved in implementing the HR measurement and evaluation process.


LRC 13.01.02 F552










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