Implementing quality and re-engineereing programmes : managing the people issues (Record no. 46686)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00678nam a2200121Ia 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260716043417.0 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Mc Bain, Richard |
| 245 ## - TITLE STATEMENT | |
| Title | Implementing quality and re-engineereing programmes : managing the people issues |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 1999 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Considers recent research which provides and insight into a number of key issues in implementing programmes such as Total Quality Management and Business Process Re-engineering, including: the importance of context; the impact of corportate and national cultures; employee commitment; issues of justice; the impact of the external environment; and, managing the change process. |
| 583 ## - ACTION NOTE | |
| Time/date of action | 2/26/01 |
| Action agent | JOY_D |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Analytic |
No items available.