Art of communicating : achieving interpersonal impact in business
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TextPublication details: Crisp Pub. Menlo ParkUS 1996Edition: Rev. edDescription: vii, 101 pAction note: - 3/7/00 M2LMGR
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
| Monograph | CARICOM Documentation Centre | LRC 08.16.01 D295 (Browse shelf(Opens below)) | Available | 0000000013879 |
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Explains the dynamics of effective communication between people, and explores 9 behavioral skill areas that impact on interpersonal communication. Identifies these areas as: eye communication; posture and movement; gestures/facial expression; dress and appearance; voice and vocal variety; language, pauses and non-words; listener involvement; humour; and, the natural self.
3/7/00 M2LMGR
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