Normal view MARC view ISBD view

Designing feedback : performance measures for continuous improvement

By:

Thor, Carl G

Material type: Text

TextPublication details: Crisp Pub. Menlo ParkUS 1998Description: vi, 93 pAction note:

3/7/00 M2LMGR

Summary: Addresses issues of feedback such as flow and frequency, accuracy and gathering effort, individual and group measures, and style and format. Describes types of performance measures including: profitability measures, measures of process quality, and workforce measures. Explains how measures are used and emphasises the need for vertical communication of measured results.

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Call number	Status	Barcode
Monograph	CARICOM Documentation Centre	LRC 13.02.01 T487 (Browse shelf(Opens below))	Available	0000000013926

Addresses issues of feedback such as flow and frequency, accuracy and gathering effort, individual and group measures, and style and format. Describes types of performance measures including: profitability measures, measures of process quality, and workforce measures. Explains how measures are used and emphasises the need for vertical communication of measured results.

3/7/00 M2LMGR

There are no comments on this title.

to post a comment.