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AT&T Process quality management & improvement guidelines

By:

Leger, Elias...[et al]

Material type: Text

TextPublication details: AT&T Bell Laboratories Pub. Centre [S.l.]US 1988Description: ix, [1], 134 pAction note:

2/1/01 TESSA_H

Summary: Defines terms including: quality, process, process quality management, process quality improvement. Provides a detailed seven-step methodology for managing and improving process quality. Tabulates the steps with the corresponding objectives, key activities, and tools/techniques. Uses the appendix to describe the quality tools/techniques needed at each of the seven steps.

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Holdings
Item type	Current library	Call number	Status	Barcode
Monograph	CARICOM Documentation Centre	LRC 12.04.01 P963 (Browse shelf(Opens below))	Available	0000000017239

Defines terms including: quality, process, process quality management, process quality improvement. Provides a detailed seven-step methodology for managing and improving process quality. Tabulates the steps with the corresponding objectives, key activities, and tools/techniques. Uses the appendix to describe the quality tools/techniques needed at each of the seven steps.

2/1/01 TESSA_H

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