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Quality happens through people : learning how to help it happen

Material type: Text

TextPublication details: AT&T Corporate Quality Office [S.l.]US 1994Description: ix, [1], 106 pAction note:

2/5/01 TESSA_H

Summary: Presents employees who, while struggling with organizational change that threatened their jobs and business, reorganized and accelerated progress. Highlights factors which contributed to their success including: direct and frequent communication; thoughtful and deliberate planning; and, strategies for supporting and empowering employees, such as, mentoring, coaching, celebration and recognition.

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Holdings
Item type	Current library	Call number	Status	Barcode
Monograph	CARICOM Documentation Centre	LRC 12.04.01 Q1 (Browse shelf(Opens below))	Available	0000000017255

Located in the Learning Resource Centre

Presents employees who, while struggling with organizational change that threatened their jobs and business, reorganized and accelerated progress. Highlights factors which contributed to their success including: direct and frequent communication; thoughtful and deliberate planning; and, strategies for supporting and empowering employees, such as, mentoring, coaching, celebration and recognition.

2/5/01 TESSA_H

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