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ITIL service strategy

By:

Cannon, David

Material type: Text

TextPublication details: TSO (The Stationery Office) NorwichGB 2011Edition: 2nd edDescription: xii, 483 pAction note:

2/10/14 EVELYND

Summary: Defines and discusses the generic principles and processes of service management, and these generic principles are then applied consistently to the management of IT services.

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Item type	Current library	Call number	Status	Barcode
Monograph	CARICOM Documentation Centre	19.01.02 C226 (Browse shelf(Opens below))	Available	0000000030746

Defines and discusses the generic principles and processes of service management, and these generic principles are then applied consistently to the management of IT services.

2/10/14 EVELYND

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