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Performance appraisal : one more time

By:

Drake, John D

Material type: Text

TextPublication details: Crisp Pub. Menlo ParkUS 1997Description: ix, 95 pAction note:

3/7/00 M2LMGR

Summary: Reviews performance appraisal systems in current use and advances reasons for failure. Analyses options for measuring performance and examines the use of objectives to improve performance. Presents a model for establishing a performance appraisal system which incorporates 8 conditions, and is viewed as an on-going process and not an annual event. Focuses on manager/employee discussions on: work planning; progress toward established goals; and summary appraisal at the end of the rating cycle. Discusses the nature of useful feedback - specific, immediate, descriptive, and two-way. Provides a six-step model for providing negative feedback to employees; as well as step-by step models for conducting reviews and summary appraisals.

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Reviews performance appraisal systems in current use and advances reasons for failure. Analyses options for measuring performance and examines the use of objectives to improve performance. Presents a model for establishing a performance appraisal system which incorporates 8 conditions, and is viewed as an on-going process and not an annual event. Focuses on manager/employee discussions on: work planning; progress toward established goals; and summary appraisal at the end of the rating cycle. Discusses the nature of useful feedback - specific, immediate, descriptive, and two-way. Provides a six-step model for providing negative feedback to employees; as well as step-by step models for conducting reviews and summary appraisals.