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If only we knew what we know : the transfer of internal knowledge and best practice

By: Material type: TextTextPublication details: Free P. New YorkUS 1998Description: xvii, 238 pAction note:
  • 1/18/01 M2L
Summary: Uses case studies to demonstrate how the profitability/effectiveness of an organization can be improved by capturing, transferring, and putting into practical use, internally available knowledge. Provides a model for ensuring that the transferred knowledge accomplishes its purpose. Identifies the 3 components of the model, namely: the 3 value propositions; four enablers; and the four-step change process. Discusses each component in detail.
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Uses case studies to demonstrate how the profitability/effectiveness of an organization can be improved by capturing, transferring, and putting into practical use, internally available knowledge. Provides a model for ensuring that the transferred knowledge accomplishes its purpose. Identifies the 3 components of the model, namely: the 3 value propositions; four enablers; and the four-step change process. Discusses each component in detail.

1/18/01 M2L

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