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Getting to yes : negotiating agreement without giving in

By: Material type: TextTextPublication details: Penguin Books New YorkUS 1991Edition: 2nd edDescription: xix, 200 pAction note:
  • 2/8/01 TESSA_H
Summary: Provides step-by-step strategy for resolving conflicts at all levels. Addresses issues including: the meaning and limits of principled negotiation; how to deal with persons who seem to be irrational or have different value systems; and, the role of power in negotiations. Includes answers to ten frequently-asked questions about negotiation.
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Provides step-by-step strategy for resolving conflicts at all levels. Addresses issues including: the meaning and limits of principled negotiation; how to deal with persons who seem to be irrational or have different value systems; and, the role of power in negotiations. Includes answers to ten frequently-asked questions about negotiation.

2/8/01 TESSA_H

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