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IT consultant : a commonsense framework for managing the client relationship

By:

Freedman, Rick

Material type: Text

TextPublication details: Jossey-Bass Pfeiffer San FranciscoUS 2000Description: xiv, 274 p. + CD-ROMAction note:

9/26/01 TESSA_H

Summary: Targets the IT professional who is considering a career in IT consulting; as well as the professional consultant who is seeking to upgrade his skills. Provides an overview of the profession of consulting and identifies technical, business and communication skills as the consulting skill set. Presents the IT consulting framework, using topics including: negotiating the relationship; understanding the client's situation; and delivering business results. Discusses how to develop superior consulting skills; and provides various sample materials in the appendices.

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Targets the IT professional who is considering a career in IT consulting; as well as the professional consultant who is seeking to upgrade his skills. Provides an overview of the profession of consulting and identifies technical, business and communication skills as the consulting skill set. Presents the IT consulting framework, using topics including: negotiating the relationship; understanding the client's situation; and delivering business results. Discusses how to develop superior consulting skills; and provides various sample materials in the appendices.

9/26/01 TESSA_H

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