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Harvard business review on negotiation and conflict resolution

Material type: Text

TextPublication details: Harvard Business School P. BostonUS 2000Description: v, [1], 228 pAction note:

1/16/02 TESSA_H

Summary: Includes discussions on the management of differences; negotiating with customers; and resolving conflicts in the consultant-client relationship. Examines the causes of conflict in groups and teams and suggests ways to resolve them. Proposes five ways to keep disputes out of the courts.

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Includes discussions on the management of differences; negotiating with customers; and resolving conflicts in the consultant-client relationship. Examines the causes of conflict in groups and teams and suggests ways to resolve them. Proposes five ways to keep disputes out of the courts.

1/16/02 TESSA_H

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