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Accountability : managing for maximum results

Lloyd, Sam R.

Accountability : managing for maximum results - Menlo ParkUS Crisp Pub. 2002 - viii, 112 p.

Identifies creating rapport; improving listening skills; and, lessening employee dependency; as some of the ingredients necessary in a manager/employee relationship that will foster accountability. Examines leadership and management skills that build accountability e.g. helping employees to define goals and action plans; rewarding employees for good work and ideas. Discusses communication tools that promote accountability.

12.04.01 L793










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