Accountability : managing for maximum results
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TextPublication details: Crisp Pub. Menlo ParkUS 2002Description: viii, 112 pAction note: - 7/29/03 TESSAH
Identifies creating rapport; improving listening skills; and, lessening employee dependency; as some of the ingredients necessary in a manager/employee relationship that will foster accountability. Examines leadership and management skills that build accountability e.g. helping employees to define goals and action plans; rewarding employees for good work and ideas. Discusses communication tools that promote accountability.
7/29/03 TESSAH
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