Leading the quality initiative : implementing a business quality system (Record no. 46568)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00806nam a2200145Ia 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260716043413.0 |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
| Universal Decimal Classification number | LRC 12.04.01 L434 |
| 245 ## - TITLE STATEMENT | |
| Title | Leading the quality initiative : implementing a business quality system |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | AT&T Quality Steering Committee |
| Place of publication, distribution, etc. | [S.l.]US |
| Date of publication, distribution, etc. | 1991 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xii, 126 p. |
| 500 ## - GENERAL NOTE | |
| General note | Bibliography: p.112-114. Located in the Learning Resource Centre. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Examines the meaning and implications of creating value for customers, managing and improving processes, and empowering employees. Proposes an action plan for implementing the Quality Initiative. Activities include: involving staff in improvement activities and other quality-related efforts; tracking progress; and improving the quality system. |
| 583 ## - ACTION NOTE | |
| Time/date of action | 2/5/01 |
| Action agent | TESSA_H |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Monograph |
| Call number suffix | L434 |
| Call number prefix | LRC |
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