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ISO 9000 : a workbook for service firms in developing countries (Record no. 48257)

MARC details
000 -LEADER
fixed length control field 00497nam a2200145Ia 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260716043502.0
080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER
Universal Decimal Classification number 12.07.02 I617
245 ## - TITLE STATEMENT
Title ISO 9000 : a workbook for service firms in developing countries
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. ITC
Place of publication, distribution, etc. GenevaCL
Date of publication, distribution, etc. 1998
300 ## - PHYSICAL DESCRIPTION
Extent ix, 215 p.
500 ## - GENERAL NOTE
General note Bibliography: p. 195
520 ## - SUMMARY, ETC.
Summary, etc. Provides guidelines on the application of ISO 9000 concepts and creation of a quality assurance system in small service enterprises.
583 ## - ACTION NOTE
Time/date of action 4/11/03
Action agent JOYD
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Monograph
Call number suffix I617

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