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ISO 9000 : a workbook for service firms in developing countries

Material type: TextTextPublication details: ITC GenevaCL 1998Description: ix, 215 pAction note:
  • 4/11/03 JOYD
Summary: Provides guidelines on the application of ISO 9000 concepts and creation of a quality assurance system in small service enterprises.
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Bibliography: p. 195

Provides guidelines on the application of ISO 9000 concepts and creation of a quality assurance system in small service enterprises.

4/11/03 JOYD

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