User-based innovation in services (Record no. 59448)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00566nam a2200145Ia 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260716044040.0 |
| 080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
| Universal Decimal Classification number | 12.06.01 U84 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Sundbo, Jon |
| 245 ## - TITLE STATEMENT | |
| Title | User-based innovation in services |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | Edward Elgar Publishing Ltd. |
| Place of publication, distribution, etc. | CheltenhamGB |
| Date of publication, distribution, etc. | 2012 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xii, 419 p. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Offers a broad view of innovation, which when accumulated may function as a catalyst which leads to significant changes in service practice, be it in customer services, public services or industrial services. |
| 583 ## - ACTION NOTE | |
| Time/date of action | 11/20/12 |
| Action agent | EVELYND |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Monograph |
| Call number suffix | U84 |
No items available.